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At the gigexchange, we are all about our customers. If you believe you can empower our customer’s win-win, then please contact us.

See our Terms of Service for further details.

The gigexchange will get in touch (usually by email) to discuss the disputed payment. It may be that the dispute is the result of a misunderstanding. If that is the case, it is important to contact your card issuer and tell them that you are no longer disputing the transaction. gigexchange will follow its internal dispute process and liaise with Stripe until resolution.

A gig is a pre-defined task (or set of tasks) that has a specific expected outcome. On the gig exchange, it is FREE to list a gig under the services section. Services are fixed price or negotiable. Workers are selected based on services, availability, reputation & price. The money is withheld independently through our leading global Payment provider Stripe escrow account. Payment is only released upon satisfactory completion. Feedback is given by both parties to build marketplace reputation. A job is an advertisement listing the general requirements and services expected of a worker. Job advertisements are for permanent or contract based work (hourly rate).On the gig exchange, the job advertisements are FREE and listed under the Jobs section.

You are uploading this information to Stripe, so they can validate you, which in turn builds trust for potential customers. This enhances the payment framework and yourself as a result, building another tier of trust and reputation inside our marketplace.